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Customer Support
For fastest response, Chat with us by clicking the button on the bottom right. Our team is available for chat and phone M-F from 6am to 5pm Mountain Time.
You can also email us at support@retainerclub.com
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Are you just looking for general retainer fit and care information? We've created a short helpful video. Click HERE to view
Perfect Fit Guarantee
WE GUARANTEE THE QUALITY AND FIT OF OUR RETAINERS WITH OUR 15-DAY PERFECT FIT GUARANTEE
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Our exclusive Perfect Fit Guarantee gives you the confidence that your retainers will fit and perform or we will replace them. NOTE: Certain fit issues require you to return to your orthodontist for an updated scan - Examples are:
Tooth changes due to a filling, crown, lost tooth, fractured tooth, etc
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Tooth position changes due to movement of your teeth from the time of the last 3D Scan. Also - teeth can move if you haven't replaced your retainer in a number of years
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Gum changes after orthodontics - if the gums were swollen during your treatment and have changed since treatment has completed
Our Perfect Fit Guarantee is valid for 15 days after you receive your retainers.
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To start your guarantee order, please fill out the form by clicking the link below.